66f999 Privacy Policy

2. Information We Collect

66f999 collects certain necessary information to provide you with accurate and secure services. The categories of information collected are described below:

2.1 Registration and Identity Information

• Full name and date of birth (for age verification — services are available only for users aged 21 and above).
• Email address and preferred language of communication.
• Username and encrypted password.
• National ID or passport number (for required verification processes).

2.2 Financial and Transaction Information

• bKash, Nagad, or Rocket number (for deposits and withdrawals).
• Transaction history, deposit amounts, and withdrawal records.
• Name of financial institution (where applicable).

2.3 Technical and Usage Information

• IP address, browser type and version.
• Operating system and device information.
• Page visit times, session duration, and navigation patterns.
• Data collected through cookies and similar tracking technologies (see section 7 for details).

2.4 Communication Information

• Records of live chat conversations.
• Support requests and complaints submitted via email.
• User feedback and information provided in surveys.

3. Purpose of Information Use

66f999 uses the collected information for the following purposes:

• Account management: To ensure registration, verification, login, and account security.
• Service delivery: To provide betting, casino games, fishing games, and other entertainment services without interruption.
• Financial transaction processing: To complete deposits and withdrawals via bKash, Nagad, and Rocket.
• Customer support: To resolve issues through 24/7 Bengali live chat and email support.
• Age and identity verification: To provide services only to users aged 21 and above.
• Fraud prevention: To detect and prevent illegal activities, money laundering, and fraud.
• Bonus and reward management: To correctly deliver welcome bonuses, cashback, and other promotional offers.
• Platform improvement: To analyse user experience and improve service quality.
• Legal compliance: To comply with applicable laws and regulations and to provide information at the request of authorities.

4. Information Security Measures

66f999 gives the highest priority to protecting your personal information. We use industry-standard technology and processes to keep your data secure:

4.1 Encryption and Technical Security

• All information is transmitted using SSL (Secure Socket Layer) encryption technology.
• Passwords are encrypted using industry-standard hashing algorithms before being stored.
• Server firewalls and security monitoring systems are in place.
• Regular security audits and vulnerability assessments are conducted.

4.2 Organisational Security

• Only authorised personnel have access to user information.
• All staff are bound by confidentiality agreements.
• Access to information is controlled on a least-privilege basis.

However, the transmission of information over the internet is not entirely risk-free. Even though we take every precaution, users must also take responsibility for keeping their account information secure.

5. Information Sharing and Disclosure

66f999 does not sell, rent, or commercially transfer your personal information to third parties. However, information may be shared in the following specific circumstances:

5.1 Service Provider Partners

Only the information necessary to provide services is shared with payment processors (bKash, Nagad, Rocket), technology infrastructure providers, and game software providers. These partners work with us under strict confidentiality agreements.

5.2 Legal Obligations

Information may be disclosed in response to court orders, lawful requests from government authorities, or requirements of applicable law.

5.3 Fraud and Security

Information may be shared with relevant authorities to prevent fraud, money laundering, or any other illegal activity.

5.4 Business Transfers

In the event of a business merger or acquisition, information may be transferred with prior notice to users.

6. Information Retention Period

66f999 retains your personal information only for as long as is necessary to provide services and fulfil legal obligations. The core principles of retention are as follows:

• Information for active accounts is retained for the entire duration the account remains open.
• Even after an account is closed, certain information may be retained for a defined period in accordance with applicable legal requirements.
• Financial transaction records are retained in accordance with regulatory requirements.
• No information is retained beyond what is necessary, and unused data is securely deleted.

7. Cookies and Tracking Technologies

66f999 uses cookies and similar technologies to improve website functionality and personalise the user experience.

7.1 Types of Cookies

• Essential cookies: Required to maintain login sessions and ensure security. These cannot be disabled.
• Functional cookies: Used to store language preferences, display settings, and other personalisation information.
• Analytical cookies: Collect platform usage statistics to help improve services.

7.2 Cookie Controls

Most browsers offer options to control cookie settings. However, disabling essential cookies may affect some platform functionality. We do not use third-party advertising cookies.

8. User Rights

66f999 respects users' right to privacy. You have the following rights:

• Right of access: The right to know what information we hold about you.
• Right to rectification: The right to request correction of incomplete or inaccurate information.
• Right to erasure: The right to request deletion of your information in certain circumstances (subject to legal obligations).
• Right to object: The right to object to the processing of your information for specific purposes.
• Data portability: The right to request your information in a structured format.
• Withdrawal of consent: The right to withdraw consent at any time where processing is based on consent.

To exercise these rights, email [email protected] or contact us via 24/7 live chat. We will respond to your request within the timeframe required by applicable law.

9. Protection of Minors

66f999 provides services only to users aged 21 and above. We do not knowingly collect personal information from anyone under the age of 21. Age is verified at registration, and if we become aware that information from a minor has been collected, that information will be deleted immediately and the relevant account will be closed.

If a parent or legal guardian believes their minor child has registered on our platform, please contact us immediately.

10. International Data Transfers

Our servers and technology infrastructure may be located in various countries. Even if your information is transferred outside Bangladesh, we ensure that international data protection standards are properly followed. We confirm that adequate safeguards are in place in the countries to which data is transferred.

11. Policy Changes and Updates

66f999 reserves the right to change or update this privacy policy from time to time. For significant changes:

• A notice will be displayed on the platform.
• A notification may be sent to the registered email address.
• The effective date at the top of the policy will be updated.

Continued use of the platform after any changes means you are considered to have agreed to the updated policy. We therefore recommend reviewing this policy regularly.

12. Contact and Complaints

If you have any questions, concerns, or complaints about this privacy policy, please contact us:

13. Related Policies

We recommend reading the following documents alongside this privacy policy:

• Terms and Conditions — The overall rules for using the platform.
• Responsible Gaming Policy — Guidelines for safe and responsible betting.
• FAQ — Answers to common questions.
• About Us — An introduction to the 66f999 platform.